In times of uncertainty and your peace of mind, we recommend you select a flexible rate with free cancellation. If your plans change, you can always cancel free of charge until the cancellation expires.

모든 투숙객은 체크인 시 사진이 부착된 유효한 신분증과 신용카드를 제시하셔야 합니다. 모든 별도 요청 사항은 체크인 시 가능한 경우에 한해 제공되며, 추가 비용이 부과될 수도 있음을 안내드립니다. 예상 도착 시간을 Aux Augustins에 미리 알려주십시오. 예약 시 별도 요청란에 기재하거나 예약 확인서에 기재된 숙소 연락처로 직접 연락하셔도 됩니다. Breakfast is served from 08:00 to 10:00. Reception is open from 09:00 to 19:00. A surcharge of EUR 50 applies for arrivals between 19:00 and 21:00. All requests for late arrival are subject to confirmation by the property. Arrivals after 21:00 are not possible. You must show a valid photo ID upon check-in as well as a credit card with the name of one of the guests staying at the property. Please note that your credit card details for a damage deposit will be requested upon arrival. These details may be used to charge for any damages incurred to the accommodation during your stay. For stays of 7 nights or longer, housekeeping is done once a week. Extra housekeeping is available at an extra cost. City tax is due in cash. The following charges apply for lost items: Key lost – EUR 50 Parking remote lost – EUR 100 Please note that it is not possible to park bikes or other 2-wheel vehicles in the property. This will lead to a termination of location and guests will be fined EUR 150. Please note that there is a luggage drop-off spot in front of the property. Guests can either choose to reserve in advance and pay EUR 15 (EUR 20 in July) per night for parking in a secured private car park located just 300 metres away (subject to availability and confirmation) or to use the public car park located outside the city walls. A shuttle is available and will drop you off at Place des Carmes right in front of the property. Please note that parking bookings are non-refundable. Please note that a copy of the photo ID of the owner of the credit card used for payment will be requested after reservation. If the property does not receive this copy within 12 hours of requesting it, the property reserves the right to cancel the reservation. Please note the property is entirely non-smoking. In case of smoking in the premises, location will be terminated and guests will be fined the amount of 4 nights. Please note that all extra charges have to be paid in cash.