In times of uncertainty and your peace of mind, we recommend you select a flexible rate with free cancellation. If your plans change, you can always cancel free of charge until the cancellation expires.

숙소 도착 시 손해 보증금(EUR 250)을 지불하셔야 합니다. 신용카드를 통해 지불하실 수 있습니다. 체크아웃 시 환불 받으실 수 있습니다. 숙소 측에서 객실 점검 후 이상이 없을 시 손해 보증금 전액을 신용카드를 통해 돌려드립니다.
예상 도착 시간을 Appart'City Clermont-Ferrand Centre에 미리 알려주십시오. 예약 시 별도 요청란에 기재하거나 예약 확인서에 기재된 숙소 연락처로 직접 연락하셔도 됩니다.
모든 투숙객은 체크인 시 사진이 부착된 유효한 신분증과 신용카드를 제시하셔야 합니다. 모든 별도 요청 사항은 체크인 시 가능한 경우에 한해 제공되며, 추가 비용이 부과될 수도 있음을 안내드립니다.
For early arrivals before 15:00, an extra EUR 12 fee applies.

You can access the residence 24/7 by using the SMS code that will be sent to you on the day of your arrival. If you have any problems or lose the code, you can call the residence using the contact details on the booking confirmation.

Reception opening hours:
Monday to Friday: 07:00 to 12:00 and 14:00 to 21:00
Saturday: 08:00 to 12:00 and 14:00 to 17:00
Sunday: 08:00 to 12:00
The reception is closed on French public holidays.

Please note that:
For stays from 1 to 6 nights, end-of-stay cleaning is included.
For stays from 7 to 27 nights, weekly cleaning is included.
For stays from 28 days, cleaning service will be provided every 2 weeks. Additional cleaning can be provided at extra cost.
Please note that guests are responsible for cleaning their kitchen area before departure. If the kitchen area is not clean, an extra fee will apply.

For non-refundable bookings, guests will receive an email after completing their reservation with a link in order to make their payment online. For bookings of 7 nights or more, guests will receive an email after completing their reservation in order to have their credit card pre-authorised.